Virtual Receptionists & Live Telephone Answering Service
Technology has done wonders beyond our wildest imagination. A few years back, virtual employment was impossible, and no one ever thought it would become real. One good example of this is the possibility of working for an employer thousands of miles away. Jobs such as answering phone calls, making cold calls, writing e-mails, booking appointments, and sending fax can now be done remotely.
These and many other jobs that involve modern telecommunication technology can be delivered by a virtual receptionist or virtual assistant. Finding people who can do these tasks is not a problem these days. A lot of companies that provide virtual services are growing all over the world.
Here are some of the most valid reasons why you should hire a virtual assistant for your business:
1. 24-Hour Availability
A plumbing answering service that's provided by call center or similar companies is composed of a team of trained professionals. They work in shifts to be able to provide virtual services to your business 24-hours a day. Their service is sure to give your business an edge because it makes your office virtually open all the time.
2. Cost Savings
Hiring a virtual employee can make you save a lot of compensation cost. According to salaries.com, a virtual receptionist makes an average take home pay of $4,000 while a regular, full-time receptionist can cost you about $30,000 a year in compensation and benefits. You don't need to do your math to realize your advantage of engaging the service of a virtual receptionist. But seriously, hiring a virtual employee can help to reduce your cost by as much as $20,000 a year. Check out http://www.encyclopedia.com/history/dictionaries-thesauruses-pictures-and-press-releases/answering-machines to learn more about answering service.
3. Bilingual Support
A lot of virtual services providers are springing up in countries whose second language is English. But don't get me wrong on this, the employees in these call centers are trained to speak in real American or English accent. They can also provide bilingual support, especially if your business is catering to the international market.
4. Recorded Calls
As an employer, you can always track and evaluate the way your virtual assistants treat your customers because the conversations they make with callers are recorded.
5. Reliability
Most virtual receptionist services are professionals. They are well-trained in customer service and many other office jobs before they are assigned to work for you. Many of them have years of experience, and you can rely on them because they can work independently without the need for supervision.
Having a skilled professional to help you in running your business is a great advantage. But getting the same support at a lesser cost is an added benefit. Hiring virtual assistants does have certain disadvantages especially if you contract them directly and individually. But knowing what it can do for you can certainly outweigh the risks. You should contemplate on it now. The destiny of your business is in your hands.